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All CollectionsFrequently Asked Questions (FAQs)Approve or Reject Orders Using Authentication Code or Approver Code
How do I approve or reject payment orders?
How do I approve or reject payment orders?
RBC PayEdge avatar
Written by RBC PayEdge
Updated over 4 years ago

To approve a payment order, you can follow the below steps

  1. Sign in to your WayPay account

  2. On the dashboard, click the orders under Pending Approval and you will be taken to all the orders for which approval is pending

  3. Select the order(s) which you would like to approve

  4. Under Actions button dropdown, select Approve to approve an order or select Cancel/Reject to reject an order

  5. Once you select Approve or Reject, you will be prompted to enter either an Authentication Code or an Approver Code

  6. Once you enter either the Authentication Code or Approver Code, the order will be approved or rejected based on the action that you selected

Alternatively, on the dashboard you can click Payments >> View All Orders and on View All Orders page, you can navigate to Pending Approval tab and follow steps 3 to 6 mentioned above.

You might be interested in the following questions

  1. How do I update and verify my mobile number?

  2. Why should I update and verify my mobile number?

  3. How do I know that I have a payment order pending for my approval?

  4. How do I approve or reject payment orders?

  5. Why do I need an Authentication Code or Approver Code to approve/reject a payment order?

  6. Can I approve a payment order without an Authentication Code or Approver Code?

  7. What is the difference between Authentication Code and Approver Code?

  8. When do I need an Authentication Code?

  9. When do I need an Approver Code?

  10. I have an Approver Code and I receive Authentication Code as well, which one should I use to approve/reject a payment order?

  11. How can I get an Authentication Code to approve or reject a payment order?

  12. How can I get an Approver Code to approve or reject a payment order?

  13. How can I approve orders if I am unable to verify my mobile number?

  14. How do I know that my mobile number is verified?

  15. My mobile number is updated, but I am not getting an Authentication Code to approve or reject a payment order

  16. I received multiple Authentication Codes, which one should I use to approve or reject an order?

  17. I am getting an error that my Authentication Code is not valid or has expired?

  18. I forgot my Approver Code, how can I retrieve or reset it?

  19. When I add an Approver Code, I am not able to see the code?

  20. Where can I find approved or rejected orders?

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