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All CollectionsFrequently Asked Questions (FAQs)Approve or Reject Orders Using Authentication Code or Approver Code
When do I need an Authentication Code?
When do I need an Authentication Code?
RBC PayEdge avatar
Written by RBC PayEdge
Updated over 4 years ago

If you have a Canada or US mobile number, to approve/reject a payment order, you will require an Authentication Code, which will be sent to your mobile number as a text message every time you want to approve/reject an order. To receive an Authentication Code, you will be required to verify your mobile number on your WayPay profile

To verify and update your mobile number, follow the below steps:

  1. Sign into WayPay

  2. Click setting gear icon

  3. Select Manage Profile

  4. Select User Settings and you will be taken to User Information page

  5. Click Change to add/edit your mobile number and then click Update to save your changes

  6. Once mobile number is updated, click Verify (very important)

Every time you approve/reject an order, an Authentication Code will be sent to your mobile number.

You might be interested in the following questions

  1. How do I update and verify my mobile number?

  2. Why should I update and verify my mobile number?

  3. How do I know that I have a payment order pending for my approval?

  4. How do I approve or reject payment orders?

  5. Why do I need an Authentication Code or Approver Code to approve/reject a payment order?

  6. Can I approve a payment order without an Authentication Code or Approver Code?

  7. What is the difference between Authentication Code and Approver Code?

  8. When do I need an Authentication Code?

  9. When do I need an Approver Code?

  10. I have an Approver Code and I receive Authentication Code as well, which one should I use to approve/reject a payment order?

  11. How can I get an Authentication Code to approve or reject a payment order?

  12. How can I get an Approver Code to approve or reject a payment order?

  13. How can I approve orders if I am unable to verify my mobile number?

  14. How do I know that my mobile number is verified?

  15. My mobile number is updated, but I am not getting an Authentication Code to approve or reject a payment order

  16. I received multiple Authentication Codes, which one should I use to approve or reject an order?

  17. I am getting an error that my Authentication Code is not valid or has expired?

  18. I forgot my Approver Code, how can I retrieve or reset it?

  19. When I add an Approver Code, I am not able to see the code?

  20. Where can I find approved or rejected orders?

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