Each Authentication Code is valid for 5 minutes, unless a new code has been sent to you. You will get an error if you enter a wrong code, or it has been more than 5 minutes since the code was sent to you or you are using an old code.
If you still face issues, click Resend Code to generate a new Authentication Code for you. Once you get the new Authentication Code, you will be able to approve or reject a payment order.
You might be interested in the following questions
- How do I update and verify my mobile number?
- Why should I update and verify my mobile number?
- How do I know that I have a payment order pending for my approval?
- How do I approve or reject payment orders?
- Why do I need an Authentication Code or Approver Code to approve/reject a payment order?
- Can I approve a payment order without an Authentication Code or Approver Code?
- What is the difference between Authentication Code and Approver Code?
- When do I need an Authentication Code?
- When do I need an Approver Code?
- I have an Approver Code and I receive Authentication Code as well, which one should I use to approve/reject a payment order?
- How can I get an Authentication Code to approve or reject a payment order?
- How can I get an Approver Code to approve or reject a payment order?
- How can I approve orders if I am unable to verify my mobile number?
- How do I know that my mobile number is verified?
- My mobile number is updated, but I am not getting an Authentication Code to approve or reject a payment order
- I received multiple Authentication Codes, which one should I use to approve or reject an order?
- I am getting an error that my Authentication Code is not valid or has expired?
- I forgot my Approver Code, how can I retrieve or reset it?
- When I add an Approver Code, I am not able to see the code?
- Where can I find approved or rejected orders?