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All CollectionsFrequently Asked Questions (FAQs)Approve or Reject Orders Using Authentication Code or Approver Code
Why do I need an Authentication Code or Approver Code to approve/reject a payment order?
Why do I need an Authentication Code or Approver Code to approve/reject a payment order?
RBC PayEdge avatar
Written by RBC PayEdge
Updated over 4 years ago

For your protection and security, effective October 26, 2020, it is mandatory for all approvers to enter an Authentication Code or Approver Code to approve/reject any payment order.

All approvers will be required to sign in to WayPay account to approve/reject order(s). Orders that require approval can be found under Pending Approvals on the dashboard. Under Pending Approvals, select the order(s) you wish to approve/reject and click Actions >> Approve/Reject.

You might be interested in the following questions

  1. How do I update and verify my mobile number?

  2. Why should I update and verify my mobile number?

  3. How do I know that I have a payment order pending for my approval?

  4. How do I approve or reject payment orders?

  5. Why do I need an Authentication Code or Approver Code to approve/reject a payment order?

  6. Can I approve a payment order without an Authentication Code or Approver Code?

  7. What is the difference between Authentication Code and Approver Code?

  8. When do I need an Authentication Code?

  9. When do I need an Approver Code?

  10. I have an Approver Code and I receive Authentication Code as well, which one should I use to approve/reject a payment order?

  11. How can I get an Authentication Code to approve or reject a payment order?

  12. How can I get an Approver Code to approve or reject a payment order?

  13. How can I approve orders if I am unable to verify my mobile number?

  14. How do I know that my mobile number is verified?

  15. My mobile number is updated, but I am not getting an Authentication Code to approve or reject a payment order

  16. I received multiple Authentication Codes, which one should I use to approve or reject an order?

  17. I am getting an error that my Authentication Code is not valid or has expired?

  18. I forgot my Approver Code, how can I retrieve or reset it?

  19. When I add an Approver Code, I am not able to see the code?

  20. Where can I find approved or rejected orders?

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