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I forgot my Approver Code, how can I retrieve or reset it?

RBC PayEdge avatar
Written by RBC PayEdge
Updated over 4 years ago

To receive an Approver Code, please contact the Super Admin of your WayPay profile. Super Admin (or user who has the permission to Manage Access) can set an Approver Code (numeric value between 4-6 digits) and share it with you. Only Super Admin(s) or user who has the permission to Manage Access will have access to update the code.

If you are a Super Admin or are a user who has the permission to Manage Access, you will be able to set an Approver Code for you. To set an Approver Code for you, follow these steps

  1. Sign into WayPay

  2. Click setting gear icon

  3. Select Manage Access >> Users

  4. Select the user record and edit to add an Approver Code

  5. Use the Approver Code to approve or reject any payment orders

Note: Please remember the Approver Code as you will need it every time to approve/reject an order.

You might be interested in the following questions

  1. How do I update and verify my mobile number?

  2. Why should I update and verify my mobile number?

  3. How do I know that I have a payment order pending for my approval?

  4. How do I approve or reject payment orders?

  5. Why do I need an Authentication Code or Approver Code to approve/reject a payment order?

  6. Can I approve a payment order without an Authentication Code or Approver Code?

  7. What is the difference between Authentication Code and Approver Code?

  8. When do I need an Authentication Code?

  9. When do I need an Approver Code?

  10. I have an Approver Code and I receive Authentication Code as well, which one should I use to approve/reject a payment order?

  11. How can I get an Authentication Code to approve or reject a payment order?

  12. How can I get an Approver Code to approve or reject a payment order?

  13. How can I approve orders if I am unable to verify my mobile number?

  14. How do I know that my mobile number is verified?

  15. My mobile number is updated, but I am not getting an Authentication Code to approve or reject a payment order

  16. I received multiple Authentication Codes, which one should I use to approve or reject an order?

  17. I am getting an error that my Authentication Code is not valid or has expired?

  18. I forgot my Approver Code, how can I retrieve or reset it?

  19. When I add an Approver Code, I am not able to see the code?

  20. Where can I find approved or rejected orders?

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