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All CollectionsFrequently Asked Questions (FAQs)Approve or Reject Orders Using Authentication Code or Approver Code
I have an Approver Code and I received an Authentication Code as well, which one should I use to approve/reject a payment order?
I have an Approver Code and I received an Authentication Code as well, which one should I use to approve/reject a payment order?
RBC PayEdge avatar
Written by RBC PayEdge
Updated over 4 years ago

If you already have a verified mobile number and you also have an Approver Code, whenever you want to approve an order you will be required to enter an Authentication Code which will be sent to your verified mobile number as a text message.

When in doubt, please follow the on screen prompts and it will guide you as to what you can use to approve or reject a payment order.

You might be interested in the following questions

  1. How do I update and verify my mobile number?

  2. Why should I update and verify my mobile number?

  3. How do I know that I have a payment order pending for my approval?

  4. How do I approve or reject payment orders?

  5. Why do I need an Authentication Code or Approver Code to approve/reject a payment order?

  6. Can I approve a payment order without an Authentication Code or Approver Code?

  7. What is the difference between Authentication Code and Approver Code?

  8. When do I need an Authentication Code?

  9. When do I need an Approver Code?

  10. I have an Approver Code and I receive Authentication Code as well, which one should I use to approve/reject a payment order?

  11. How can I get an Authentication Code to approve or reject a payment order?

  12. How can I get an Approver Code to approve or reject a payment order?

  13. How can I approve orders if I am unable to verify my mobile number?

  14. How do I know that my mobile number is verified?

  15. My mobile number is updated, but I am not getting an Authentication Code to approve or reject a payment order

  16. I received multiple Authentication Codes, which one should I use to approve or reject an order?

  17. I am getting an error that my Authentication Code is not valid or has expired?

  18. I forgot my Approver Code, how can I retrieve or reset it?

  19. When I add an Approver Code, I am not able to see the code?

  20. Where can I find approved or rejected orders?

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